Wholesale contractor tools and building materials since 1976

How it works

Ordering from Alcli, start to finish

Opening a wholesale account with us is deliberately simple. Here is exactly what happens, from your first enquiry through to your first reorder.

The process

Four steps from first call to first delivery

No account managers chasing you, no drawn out onboarding. Most retailers are ordering within a day.

01

Apply for an account

Send us your business details and a short description of the store you run. There is no lengthy form and no application fee.

02

Get approved and see trade pricing

Once your account is live, wholesale pricing shows against every product on the site. What you see is what you pay.

03

Build your order

Order online at any hour, or call and talk it through with someone who knows the range. Mix and match freely across categories.

04

We pick, pack and ship

Stocked lines are picked the same or next working day and shipped with a tracking number, so you can plan your shelf space.

Before you start

What we need from you

Nothing unusual, and nothing that should take more than a few minutes to put together.

Not sure whether you qualify? Call us. It is usually a short conversation.

Ways to order

Order the way that suits your day

Some retailers never pick up the phone. Others would rather never use a website. Both are fine.

Online, any time

Log in, browse the full catalogue with your pricing already applied, and check out. Your order history stays there for a one click reorder.

By phone

Prefer to talk it through? Call and we will build the order with you, flag anything on promotion and confirm stock as we go.

Through your account contact

Every account has one person who knows your store. Email them a list and they will handle the rest.

Delivery

When your order actually arrives

We do not quote optimistic dates. Stocked lines are picked the same or next working day. If something is on back order you get a real date before you commit, not after.

Payment and reordering

The practical details

Card and bank transfer

Standard payment methods on every account, handled securely at checkout.

Account terms

Established accounts can apply for terms once there is a trading history in place.

Volume pricing

Taking more of a line? Ask us. Price breaks exist across plenty of the range.

Fast reorders

Your order history sits in your account, so restocking a line takes seconds rather than a phone call.

Questions

The things retailers ask us first

No. Alcli is wholesale only. We supply retailers and building supply dealers, which means we are never competing with our own customers for the same sale.

There is a modest minimum on first orders so that freight makes sense for both of us. Your account contact will confirm the figure when your account opens.

Usually the same working day, once we have your business details and tax number. If something is missing we will call you rather than leave the application sitting.

Wholesale pricing appears once your account is live. Keeping trade cost between us and our retail partners rather than in public view protects your margin as much as ours.

Tell us within a reasonable window and we will replace it. We do not make people fight for that.

Yes, and it is one of the more useful things we do. We will look at your floor space, your market and your price points, then suggest a starting assortment that fits.

Ready to open an account?

Send us your details and we will come back to you the same working day. If we are not the right supplier for your store, we will tell you that too.