Wholesale contractor tools and building materials since 1976
Wholesale contractor tools and building materials since 1976
30 of the questions retailers actually ask us, grouped and searchable. If yours is not here, call and we will answer it properly.
No. Alcli is wholesale only. We supply retailers and building supply dealers, which means we are never competing with our own customers for the same sale.
Send us your registered business name and address, a tax or reseller number for your region, and a short description of the store you run. There is no lengthy form and no application fee.
Usually the same working day once we have your details. If something is missing we will call you rather than leave the application sitting in a queue.
There is a modest minimum on first orders so that freight makes sense for both of us. Your account contact will confirm the figure when your account opens.
Yes. Plenty of our customers prefer it. Call and we will build the order with you, flag anything on promotion and confirm stock as we go.
Yes. Ask your account contact and we will set up additional users against the same account so orders and history stay in one place.
Wholesale pricing appears once your account is live. Keeping trade cost between us and our retail partners rather than in public view protects your margin as much as ours.
Card and bank transfer on every account, handled securely at checkout.
Established accounts can apply for terms once there is a trading history in place. Talk to your account contact about what that involves.
Yes. Price breaks exist across plenty of the range. If you are taking more of a line than usual, ask before you order rather than after.
Prices are shown excluding tax. Applicable tax is calculated at checkout based on your registered region.
Stocked lines are picked the same or next working day. We would rather give you a date we can keep than an optimistic one we cannot.
Yes, on every shipment, so you can plan shelf space and staff time around the delivery.
You get a real date before you commit to the order, not after it has already shipped short. If the date moves, we tell you.
Yes. If you have several things coming, we will hold and combine them where it makes sense. Just say so when you order.
We supply retailers across the market we serve. Your account contact will confirm coverage and freight for your specific location when your account opens.
Six: power tools, hand tools, fasteners and anchors, safety and workwear, building materials, and tool storage and accessories. You can browse the full range in the catalogue.
We buy for the trade, not for the bargain bin. If a tool will not survive a job site it does not go in the catalogue, however good the buy in cost looks.
Yes, and it is one of the more useful things we do. We will look at your floor space, your market and your price points, then suggest a starting assortment that fits.
We carry a curated set of lines rather than everything on the market. If your customers keep asking for something specific, tell us. It is useful information either way.
Ask. We can often source outside the published range, and if enough customers want something it tends to end up in the catalogue.
Tell us within a reasonable window and we will replace it. We do not make people fight for that.
Talk to your account contact. We would rather help you move it or swap it than have it sit on your shelf souring the category for you.
Warranty sits with the manufacturer, but you should not have to chase it alone. Come to us and we will help you handle the claim.
Generally not, since we cannot resell a broken pack. If there is a genuine fault that is a different conversation, so get in touch.
One person, who knows your store, your order history and what you are likely to need next season. Not a rotating queue.
No. We are wholesale only and we intend to stay that way. Your customers are yours.
Since 1976. The company is family owned and now run by the third generation, and we have retail partners who have been with us for decades.
We stay in regular contact and visits can be arranged. Plenty gets solved faster standing in the aisle than over email.
Email us at info@alcli.ca or call your account contact. We would rather hear about a problem early than lose a customer quietly.
We would rather answer it now than have you find out later. A real person replies, usually the same working day.
Send the question to info@alcli.ca and we will come back to you.
Ready to start? Send your business details and we will set the account up.
Have a look through the catalogue to see what we stock across all six categories.
